Privacy Policy
Thompson Roofing and Construction
Thompson Roofing and Construction respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, contact our team, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to your name, phone number, email address, physical address, and details related to your roofing or construction needs. We may also collect limited technical information such as IP address, browser type, and pages visited to help improve website performance and user experience.
How We Use Your Information
Your information is used solely to provide and improve our services, including scheduling inspections, preparing estimates, communicating project updates, processing contracts, and providing warranties or follow-up support. We do not sell, rent, or trade your personal information to third parties.
Data Storage and Security
All customer information is stored within our secure, in-house Customer Relationship Management (CRM) system. Access to this system is restricted to authorized personnel only and protected by industry-standard security measures, including access controls, encryption where applicable, and internal data handling policies designed to prevent unauthorized access, disclosure, or misuse.
We take reasonable and appropriate steps to protect your personal information from loss, theft, misuse, and unauthorized access. While no system can guarantee absolute security, we actively maintain safeguards to ensure your data is handled responsibly and securely.
Sharing of Information
We may share limited customer information with trusted partners or service providers only when necessary to perform our services, such as material suppliers, insurance representatives, or permitting authorities. These parties are only given the information required to perform their function and are expected to handle it responsibly.
Your Choices and Rights
You may request to review, update, or correct your personal information by contacting us directly. You may also request that we limit or discontinue certain communications at any time.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. These tools do not collect sensitive personal information and may be disabled through your browser settings.
Policy Updates
Thompson Roofing and Construction may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us directly through our website or by phone.